The job holder is responsible for implementing and improving rules and procedures related to technical investigations .

• Inspection of telecommunication equipments in the local market to ensure that all marketed telecom equipments are approved by TRA.
• Follow up of dealers' compliance of registration regulations and conditions.
• Inspection of Internet cafes to ensure that they hold valid authorizations and follow the rules and decisions issued by TRA.
• Inspection of stored equipments with telecommunication equipment vendors/suppliers.
• Confirm that the international certificates of local dealers and importers are met with specifications set by the manufacturer.
• Investigate the complaints from customers regarding telecommunication equipments.
• Suggest improvements in the inspection regulations and equipments and dealers' authorizations.

• Diploma in Telecom Engineering.
• No experience required.
• Good knowledge of telecommunications sector
• Strong knowledge in type approval, equipment standards, Market inspection/survey for telecommunication equipment and equipment pricing as well.
• Strong written and verbal communication skills in Arabic and English.
• Able to deal with people with different cultural and ethnic background.
• Strong managerial and supervisory skills and experience.
• Proficiency and practical ability in MS office.
  

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The job holder is responsible for Numbering & Domain Name department daily work, business planning, developing. He/she is reporting to the Senior Manager of the Unit.

• Manage the daily tasks of the cctld department in terms of operation, administrative, technical, and financial and Human resources issues.
• Strategic planning, Marketing, Business Planning, Outreach.
• Formulate and implement cohesive network design and implementation strategies
• Set, meet and report budgets of cctld department to Senior Manager- Technical Affairs Unit.
• Develop and implement DNS management best practices and international DNS and network operating standards, security, and capacity and disaster recovery planning.
• Report technology updates, new trends, strategy changes and domain name disputes to Senior Manager- Technical Affairs Unit.
• Develop the .om and .Oman  registry into a world class ccTLD operator
• Support the development and documentation of policies; both for the registry and registrars
• Representing the organisation at regional and global industry conferences such as the Internet Corporation for Assigned Names and Numbers (ICANN), Asia-Pacific Top Level Domain Association (APTLD) and the Internet Governance Forum.
• Follow up with what is going on within the Internet and ccTLD community and reflect that experience to the good of .om
• Implement the changes required to transit to .om Top Level Domain. 

• Masters in Computer Engineering, Electrical Engineering, Computer Science with > 8 years relevant experience in regulatory environment.
• Bachelor in Computer Engineering, Electrical Engineering, Computer Science with > 15 years relevant experience in regulatory environment.    
• Knowledgeable of UNIX environment & applications.
• At least 5 years of experience in the IT industry in positions related to network planning, network operations, or related areas.
• Experience in the field of Domain Names and Internet Governance
• Proven management experience with an ability to lead teams and motivate personnel
• Strong knowledge of network technologies (deployed in service provider networks, including IP routing (BGP) and    switching, transport protocols, network, directory technologies, network management, network security, network service and network provisioning, billing, and related support systems).
• Excellent written and verbal communication skills in Arabic & English are mandatory
• Proficiency and practical ability in MS office.
  

The job holder is responsible for providing leadership and plan on the various HR issues (from recruitment and induction to retirement), Organizational Learning and excellence, and administration issues. The job holder is accountable for compliance with TRA and government mandated human resource issues.

• HR Management and Development
• Establish and manage strategies, plans and systems for HR management and development (including recruitment and induction  and selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, training and development, succession planning, morale and motivation, culture and attitudinal development, performance appraisals, quality management, HRMIS, Financial system, and DMS).
• Assist in managing the recruiting, performance appraisal and succession planning of the senior managers and managers.
• Interacts frequently with all TRA staff on internal and external operations including reviews and approval of all performance reviews.
• Prepare monthly, quarterly and annual human resources reports on all TRA operations.
• Administration
• Ensure effective solutions and integration of TRA’s directives and regulations on management, policies, procedures, work instructions, forms and vital records program, and customer documentation.
• Identify potential areas where existing policies and procedures require change or where new ones need to be developed.
• Oversee the renewal and maintenance of the various logistics requirements and office supplies.
• Liaise with the other Units on issues related to HR and Admin, so as to ensure all necessary aspects and needs between the HR and Admin Department and other Units are considered and coordinated.
• Maintain awareness and knowledge of contemporary development HR and administration theory and methods and provide suitable interpretation to TRA
• Uphold organizational values and work ethics.
• Represent TRA along with the Senior Manager in both local and international related events and functions.
• Develop and manage the department’s work plan objectives and KPIs, with respect to the Unit’s work plan and TRA Vision,   Mission and Objectives.
• Cascade the Unit and Department’s work plan, objectives and KPIs to the staff.
• Ensure periodic review and submission of work plan’s progress and performance to higher management.
• Manage and control department’s budget.
• Establish and submit the department’s budget for approval
• Ensure that the department’s needs and projects expenses are within the approved budget.
• Oversee and ensure that the work process and operating procedures are reviewed and revised regularly to ensure effectiveness and efficiency to keep pace with changes in the TRA and telecommunications markets’ development.
• Develop and manage the staff
• Participate in the recruitment and induction  of direct reporting staff
• Monitor and ensure that professional and personal development of direct reporting staff are progressing in tandem with their career development
• Monitor, appraise and manage direct staff performance.
• Administer the HR administration such as approval of leave, etc.
• In the absence of the Senior Manager (and when assigned), take over his/ her roles and responsibilities.

• Masters in HR or Business Administration with > 8 years relevant experience in regulatory environment.   
• Bachelor in HR or Business Administration with > 13 years relevant experience in regulatory environment.    
• Strong knowledge in HRM.
• Good knowledge and understanding of the Law and government mandatory regulations related to HR.
• Basic knowledge of the telecommunications sector.
• Good analytical and strategic thinking skills.
• Good written and spoken communication skills in both Arabic & English
• Good interpersonal skills – able to deal with people with different cultural and ethnic backgrounds
• Strong managerial and supervisory skills and experiences.
• Pleasant disposition
• Proficiency and practical ability in MS office.
• Familiar with HRMIS
  

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• Plan, develop and implement strategy for the Department of engineering and technology programs and activities (including equipment type approval, equipment standards, market inspection and survey, equipment pricing, Dealers and importers registration, equipment release from customs, storing radios).
• Approve telecoms equipment, either GSM, terminal or Radio
• Guide and Approve registration and renewal applications (Including dealing with telecommunication equipment, offering Internet Service activity in Commercial and Public Places, releasing telecommunications equipment from customs, store radio equipments, import & re-export of telecommunications equipment).
• Collaborate with national, regional or International of type approval and standards organizations (e.g. ITU, FCC, Telecommunications Regulators, Ministry of Commerce and Industry) as well as the issues related to market inspections and equipment pricing.
• Liaise and co-ordinate with the other Units and departments on issues related to Type Approval & Authorization so as to ensure all necessary aspects and needs between Type Approval & Authorization Department and other Units/ Departments are considered.
• Maintain awareness and knowledge of contemporary Type Approval and Market Inspection development theory and methods and provide suitable interpretation to directors, managers and staff within the organization
• Ensure activities meet with and integrate with department requirements and business plan with cooperation with concern departments.
• Develop and manage the departments’ work plan objectives and KPIs, with respect to the Unit’s work plan and TRA Vision, Mission and Objectives.
• Cascade the Unit and Department’s work plan, objectives and KPIs to the staff
• Ensure periodic review and submission of progress to the higher management.
• Manage and control department’s budget.
• Establish and submit the department’s budget for approval
• Ensure that the department’s needs and projects expenses are within the approved budget.
• Oversee and ensure that the work process and operating procedures are reviewed and revised regularly to ensure effectiveness and efficiency to keep pace with changes in the TRA and telecommunications markets’ development.
• Develop and manage the staff :
• Participate in the recruitment and induction  of direct reporting staff
• Monitor and ensure that professional and personal development of direct reporting staff are progressing in tandem with their career development
• Monitor, appraise and manage direct staff performance
• Motivate direct reporting staff.
• Administer the staff HR administration (e.g. approval of leave)
• In the absence of the Senior Manager (and when assigned), take over his/ her roles and responsibilities.

• Masters in Telecommunication Engineering with > 8 years relevant experience in regulatory environment.
• Bachelor in Telecommunication Engineering with > 13 years relevant experience in regulatory environment.    
• Good knowledge of telecommunications sector
• Strong knowledge in type approval, equipment standards, Market inspection/survey for telecommunication equipment and equipment pricing as well.
• Strong written and verbal communication skills in Arabic & English
• Able to deal with people with different cultural and ethnic background.
• Strong managerial and supervisory skills and experiences.
• Proficiency and practical ability in MS office.
  

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