What are the conditions for those operating in the telecoms sector?

There are rules and regulations governing the telecommunications sector in Oman which companies operating in the sector must abide by.

The Telecoms Act provides the comprehensive set of regulations; below is a snapshot of the guidelines and rules for dealers registered with the TRA and operating within the telecommunications sector.

  • All telecommunications establishments or companies who deal with activities related to telecommunications must register with the Telecommunications Regulatory Authority and renew the registration annually.
  • Registered dealers shall observe and abide by the Telecommunications Regulatory Act issued under Royal Decree 30/2002, and relevant TRA decisions (Decision 8/2008).
  • Dealers who are registered to sell and distribute pre-paid charge cards of licensed services (fixed and mobile) in the Sultanate must only sell pre-paid charge cards of the service providers licensed by the Telecommunications Regulatory Authority.
  • Registered dealers shall not sell any type of telecommunications equipment that is not Type Approved by the Telecommunications Regulatory Authority.
  • Registered dealers shall not sell Radio Telecommunications equipment before ensuring that the purchaser / equipment user holds the required radio license from the Telecommunications Regulatory Authority.
  • Registered dealers shall not re-program any Radio Telecommunications equipment without the permission of the Telecommunications Regulatory Authority.
  • Registered dealers shall not establish, operate, or provide any telecommunications services without seeking permission for those services from the Telecommunications Regulatory Authority.
  • Telecommunications activity registration procedure

    To register a company or operation within the telecoms sector, the applicant must follow the approved procedure for registration.

    All companies or establishments founded to operate within the telecommunications sector must register with the TRA on an annually renewable basis before registering any telecoms activity with the Ministry of Commerce and Industry.

    Online registration is possible through the TRA e-Services portal.

    Type approval procedure

    Registered dealers shall only sell telecommunications equipment type approved by the TRA: all telecommunications sold and used within the Sultanate must carry the TRA Approval label.

    All services related to Type Approval, including registering or renewing company activities, applying for Type Approval for telecoms equipment, applying for a Release Advice for imported equipment is now done online through the TRA e-Services portal

    To register on the e-Services portal please visit the site and sign up with the required details. Submission of attachments and payment of required fees is also possible through the e-Services portal.

    Importing procedure for telecoms equipment to Oman

    If a registered telecoms dealer wishes to import telecoms equipment approved under that dealer's name, an authorisation to import telecommunications equipment must be obtained before importing the telecommunications equipment into the Sultanate of Oman.

    A release advice is required for imported telecommunications equipment, and can be obtained from TRA through the e-Services portal.

    If importing radio equipment that requires a radio license for usage, dealers must also adhere to the following procedures and corresponding conditions:

    • Direct delivery to the end user: In this case, the dealer must ensure that the radio equipment user has a valid radio license from the TRA or Provisional Approval for the frequencies, and must attach a copy of the approval with the release application.
    • Import for the purpose of selling to any licensed user in the future: In this case, the dealer must obtain permission to store the equipment from the TRA and must not sell any radio equipment to any user before obtaining the permission from TRA.

    Fees and Penalties

    More information on fees and penalties applicable can be found on the TRA website or in the relevant TRA directives.

    Please note: all of the above services and procedures are available as an online application or registration through the TRA e-Services portal.

    For more information or detail on conditions and procedures, please contact Type Approval and Authorisation on +968 24574300.