13/09/2020
The Telecommunications Regulatory Authority ( TRA) launches an awareness campaign on postal services sector
The
Telecommunications Regulatory Authority ( TRA) launches an awareness campaign
on postal services sector under the theme "know_your Rights " . The campaign is set to educate beneficiaries
about the types of postal services available in the Sultanate and the companies
licensed by the TRA to provide them. Beneficiaries will also learn how to
access postal services and know about their rights and obligations in this
sector.
The campaign
addresses several major areas, the most important of which is handling charges
and how they are different from customs tax, as well as the mechanisms of
tracking beneficiaries’ postal articles. The campaign also explains how postal
beneficiaries can obtain their rights if they file a complaint against the
service provider, and how to deal safely
with the postal services during the pandemic period .
The
Telecommunications Regulatory Authority was mandated to regulate Oman’s Postal Service
Sector in accordance with the Postal Service Regulatory Law, which was issued
by the Royal Decree 71/2012 . The TRA forms the general postal policy and
oversees the postal services providers to ensure the provision of licensed
services of appropriate quality at approved tariff.
